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Testimonials about JOY Realty Group and Their Agents

Information about Brokerage Services

Texas Real Estate Commission Consumer Protection Notice


Erin and Scott Essiambre said,
Carrie went above and beyond our expectations to help us find a home that we not only liked but loved. She is a genuine and honest person, with you and your family’s best interest at heart. Carrie is it- she will help you find your new home without stress, with open communication, expeditiously without feeling rushed, and with the confidence that she absolutely will stand up and fight for you in negotiations in the most professional way. She walked us through the entire process, explained all paperwork, and made the experience enjoyable! (we even had our two toddlers with us, and she still made it easy!) We found our place so quickly we were able to relax the rest of our trip to explore our new hometown. Carrie will be our only realtor in the future, and our only recommendation. We are forever grateful for you, Carrie!

Whitney Ivy and Antonio Lopez said,
Carrie went above and beyond to find us the perfect house before our first baby arrived!

Tim Puig and Kelli Stratton said,
Carrie was the best realtor we could have asked for very professional and very helpful throughout the whole process.

Enrique Sanchez said,
Carrie was amazing! She made the process very smooth and as painless as can be. She will lead you in the right direction for what is best for you and your family. She is honest and will always tell you the truth. Highly recommend her to anyone!!

Adam Ruggles said,
I have known Carrie for years but this is the first time she’s ever worked for me and not the other way around! She was great, found our place on only the second property visit. I’ve already recommended her to several of my friends.

Matt and JoAnn Conway said,
In a post-apocalyptic future when your back yard has transformed into a pit of lava, your front yard a toxic cesspool, and a plague of locust has set up shop in your chimney… Carrie is who you will call to sell your house. Her attention to detail is amazing, her tenacity to present your house in the best way possible is impressive, and her client advocacy is unparalleled. While others might go through the motions, Carrie will make those motions actually work and knows how to deal with great buyers and hordes of zombies alike. She has no problem telling it like it is and will not sugar-coat things, but knows how to speak to and negotiate with buyers’ agents to get you the best deal possible. Another thing that greatly separates her from other selling agents is that she is extraordinarily knowledgeable when it comes to home repair/upgrades and can better identify items of concerns than your average agent. We would not hesitate to call on her again if we ever need to buy or sell property in the Houston area again. In short, do yourself a favor and give Carrie a call. If you don’t, well, you’ve been warned. 🙂

Carlos and Dorothy Sanchez said,
Great job in every aspect!

Carlos and Dorothy Sanchez said,
Loved working with Carrie!

Carroll Chambers said,
Carrie was great to work with. She got my property SOLD.

Heather Gula said,
Carrie has helped me a few times now. She is always so pleasant and extremely helpful. She goes above and beyond for her clients and is flexible also. She has given me good advise and is honest which I always appreciate. I would definitely recommend her for anyone needing to buy or sale a home. She is always there to answer questions even after she has made the sale. Thank you again Carrie for all your help!

Heather and Mike Hansen said,
Fantastic. So personable. I would recommend her to everyone!

William Hansmeyer and Jennifer Thorp said,
Carrie quickly got us up to speed on the Energy Corridor real estate scene and guided us through a very difficult buyers’ market. She is patient and extremely honest and we found her to be extremely responsive to any and all questions. During our home-buying experience we ran into issues with the seller’s agent, she addressed the issues quickly on our behalf to ensure we were given the respect we deserved. She is incredibly dedicated and I never once got the feeling that she had anything but our best interests in mind. Carrie is smart, clever, and aggressive, but also a consummate professional. She is thorough and reassuring and was willing to explain everything in detail. She was able to perform her job at an exceptional level while still having fun and making the process enjoyable for us all.

Jeff and Shannon McDaniel said,
Carrie Bump was more than just a great realitor to my wife I when we went through the process of selling our house. Our house sold in three months and Carrie worked endlessly through the whole process. Her optimism and enthuthiastic attitude toward not only selling our home but towards the care of our family speaks highly of her person. She was honest and truthful with us from the first with her knowledge of what we needed to do to get our home sold. I can’t speak highly enough about Carrie. We didn’t know Carrie before we hired her as our realitor but in three months of working with her we call her friend.

Matt and JoAnn Conway said,”As a landlord living out-of-town, I can think of nobody who would have done a better job managing our property, responding to issues, and keeping us updated then Carrie. She exceeded our expectations and was a fantastic advocate for our interests as well as being a helpful resource for our tenant to address their concerns. Will continue to use her as both a realtor and property manager as long as there is a need for her exemplary services.

Heather Gula said,
Carrie is wonderful!!! She has helped me a couple times now. She has the best attitude and is always very positive. She is there when you need her and I would recommend her to anyone.

Charles D. Finley said,
It was a pleasure working with Carrie. I have used her in the past and would not purchase or deal with another home without her. 5 Star in every way!

Denise and Joe Harper said,
Carrie was awesome! We would definetly use Carrie again and we would recommend her to anyone needing a realtor. She is extremely knowledgeable and it was a joy working with her. She communicated with us during all phases of the sale and kept us apprised on everything. Thanks Carrie for eveything!

Laura and Will Wendtland said,
Very professional and friendly realtor!! Definitely reccommend Carrie and will use her again. Very knowledgable in the market and knows her stuff! She will help do what’s best for you and your family!

Will and Laura Wendtland said,
Carrie is awesome!! Not only was she involved and new the market, she is a positive experience that you will not forget 🙂 She truley will help you get the most for your house and cares about where your next purchase will be for you and your family. We have really enjoyed her and she is asset to helping you find/sell your home!! She definitely knows her stuff, and then some!! Thanks Carrie!! The Wendtland Crew 🙂

Alejandra Urdanetta said,
Carrie has demonstrate to be highly professional, proactive and customer driven. I’m very pleased with her good work, effective communication and well supported advise. I totally recommend to work with Carrie

Mohammad Qureshi said,
Carrie is very professional. We are very glad to find her and looking forwar to do more business in years to come.

Hallye and Brett Shrum said,
Carrie was amazing. She made my first home purchase as easy as pie and always quickly and thoroughly answered all of my important and sometimes stupid questions. I would strongly recommend her to anyone!!

Danny Finley and Beverly Wimer said,
Carrie is very pleasant to work with. I have worked with her before which is why I contacted her when I wanted to purchase a new home.

Kent Pham said,
We can’t thank Carrie Bump enough for the help that she provided to sell our home. She definitely went above and beyond what was asked to help us out. We’re located out-of-state and were trying to sell a rental home that we had in Texas. She took care of almost everything — to coordinating the clean-up of the home after the tenants moved out, to selling the home in a tough market with an equally tough buyer’s agent. I highly recommend Carrie for anyone’s real estate needs.

Mingon Spencer said,
Carrie Bump was one of the best Realitors I had ever. Mingon

Angel and Jessicah Perez said,
She made this so easy for us, and best of all she ALWAYS stayed positive during the entire process. I have a few friends that are in real estate, and I will choose Carrie over them any day!

Joey and Randy Cunningham said,
Carrie is an excellent realtor. She was patient and understood our needs.She went above and beyond to ensure our best interests were protected. I highly recommend her and would use her again.

Lisa Sorgie and Kyle Shapiro said,
My experience with Carrie has been nothing but wonderful! She is very professional and got someone in my house in record time! I couldn’t have ask for a more dedicated realtor!!! Will definitly be using her services again!

Ruben and Amber Cheng said,
We are very happy with the work Carrie did. She listened to our needs, and guided us through the process to narrow down to the final house selection. She supported us with her extensive knowledge, experience, and attention to detail. She responded quickly to our calls and e-mails. We definitely recommend her to our family and friends.

Larry Kraynik said,
Carrie is, without exception, a well rounded realtor. She’s energetic and understands the needs of a buyer AND a seller very well. She has the knowledge of a person that has been in the business for 30 years. So combine THAT with the energy I mentioned and you get a phenomenal realtor!

Alejandra Urdaneta said,
Carrie did a great job. I’m currently overseas and she was able to keep me well informed. She has no schedule, she is always available and reliable. She provided good advice about the market and my options based on my condominium. I did my own research and she was very accurate and well prepared. No doubt I will work with her again.

Heather Robbins said,
Carrie definitely exceeded my expectations. She was very helpful and did a great job at keeping me informed throughout the process. She came out and took some pictures of my home and WOW… it was sold the next day! She’s great!!!

Monica and Rick Flores said,
Carrie Bump is great! She always makes herself available to help her clients, show properties and answer any questions. She is very sweet, friendly and professional. I will definetly call her the next time I look for a property, and I will recommend her to friends and family.

Marc Lamza said,
Carrie was Awesome! Very professional and showed genuine concern for both parties, to make the experience a positive one- way to go Carrie Bump

Thomas Sadley said,
5 star all the way! Carrie went above and beyond my expectations. Sold my house after only 5 days on the market.

Thomas Sadley said,
Wonderful complete service & experience from beginning to the end.

Charles Finley said,
Carrie was very pleasant to work with. She has come through for me once again. She was very helpful in leasing my personal home in Katy, and was just as effective in finding me a place to live in inner loop Houston. I have, and will continue to recommend Carrie to anyone that I hear of that may be in the market for selling, buying, or leasing a home.

Ana and jon morin said,
Carrie is a wonderful person and a great realtor, we would strongly recommend her to anyone, as a matter of fact we recommended her to both my sisters and a co-worker. we couldn’t have asked for a better realtor. We just love her! Jon and Ana Morin

Danny Finley said,
Carrie was very nice to work with. She stayed in constant contact with me and explained all of my options and made several recommendations that were helpful. I look forward to working with Carrie again in the future.

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